i need tech support how can i get help

my graphtec fc 9000 does not cut on the location i need it to cut always a little bit to either side or front to back where can i go to fix this



1 comment
  • Official comment

    Hi Kingsley!

    I am sorry to hear you are having trouble cutting on your Graphtec machine. Can you provide me with your Software ID, Email address and Phone Number so we can better assist you! 

    You can also call us directly at 800-229-9066 to speak to our Technical Support Team. 

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